Care Transitions • Navigation • Connection
Helping People Navigate What Comes Next
Supporting individuals, families, and healthcare organizations through complex healthcare transitions with personalized navigation, coordinated connections, and meaningful follow-up.
Bridging the Gaps Between Healthcare and Community Support
Healthcare transitions can be overwhelming. Whether someone is moving from pediatric to adult care, leaving a hospital, transitioning to a different level of care, or navigating complex healthcare and community resources, the next steps aren’t always clear.
Willowmere Advisory helps bridge these gaps through care transition navigation, resource coordination, provider connections, and follow-up.
We also partner with healthcare organizations, government agencies, and community organizations to develop programs that strengthen continuity of care and improve access to essential services.
Because a referral should never be where support ends.
Jessica Avalos, LMSW, MSBA, LSSGB
Founder & Managing Director
Jessica is a healthcare operations, population health, and care coordination leader with more than a decade of experience across pediatric population health, managed care, skilled nursing, behavioral health, government programs, and complex care coordination.
Her work has focused on helping individuals navigate complex healthcare systems while helping organizations improve the systems behind that care. By combining clinical social work expertise, business analytics, Lean Six Sigma methodology, and healthcare operations experience, Jessica founded Willowmere Advisory to develop practical, measurable solutions that strengthen healthcare transitions and continuity of care.
Helping individuals and families navigate changes between healthcare providers, settings, and levels of care.
Supporting provider communication, community resource navigation, warm handoffs, and follow-up.
Designing and evaluating transition-navigation programs for healthcare organizations, agencies, and community partners.
Who We Support & Partner With
Individuals & Families
Young adults transitioning to adult healthcare
Older adults navigating changes in care
Veterans transitioning between healthcare settings
Individuals with disabilities or complex healthcare needs
Families and caregivers seeking navigation support
Healthcare & Community Partners
Health plans and managed care organizations
Hospitals and healthcare systems
Provider networks and care management programs
Government agencies
Community-based organizations
A successful healthcare transition requires more than a referral.
Willowmere’s transition model is designed to support the steps between leaving one system of care and successfully establishing within the next.
Referral & Warm Handoff → Transition Needs Assessment → Individualized Navigation Plan → Provider & Resource Connection → Community Resource & Social Needs Navigation → Follow-Up → Closed-Loop Outcome
Our goal is simple: help healthcare organizations determine not only whether a referral was made, but whether the individual successfully connected to the care and resources they needed.
Every Mile Moves Someone Closer to Care.
Join Willowmere Advisory for a 30-day community movement challenge supporting better healthcare transitions.
October 18 – November 16, 2026
5,000 Community Miles | $20,000 Fundraising Goal
Walk, run, roll, cycle, swim, or move your way.
Together, we’re raising awareness and helping fund Willowmere’s first community-supported healthcare transition-navigation pilot.
Let’s Build Better Healthcare Transitions
Whether you’re navigating a healthcare transition, supporting a loved one, or exploring a partnership with Willowmere, we’d love to connect.
Request Care Navigation | Explore a Partnership
Arizona-based | Supporting healthcare organizations and partners